Terms & Conditions and Privacy Policy - please read:

Terms & Conditions

IMPORTANT: 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our privacy policy, govern the relationship between The Tablehurst & Plaw Hatch Community Farm Ltd. (The Coop) and you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'The Coop' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, images and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to the operator are acknowledged on the website.

  • In addition, YOU MAY NOT, except with the express written permission of The Coop, transmit any information on this website or store it in any other website or any form of electronic or other retrieval system for any purpose whatsoever including emails, ebooks, advertising media, pop-ups, as well as printed media. 

  • Unauthorised use of any material contained in this website may give rise to a claim for damages and/or be a criminal offence. Any unauthorised use of this website content, including the taking of screenshots, screengrabs, copying, quoting or distribution will incur fees of £1,000 per unauthorised use.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales

  • Limitation of Liability. THE TABLEHURST & PLAW HATCH COMMUNITY FARM LTD., WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY LOST PROFITS, PUNITIVE, SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR OTHER SIMILAR DAMAGES, COSTS OR LOSSES ARISING OUT OF THIS AGREEMENT, EVEN IF THE COOP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, COSTS OR LOSSES. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR LIABILITY.

Privacy Policy

IMPORTANT:

GDPR: Since Brexit the ICO (Information Commissioner’s Office) has updated the requirements in respect of the General Data Protection Regulation (GDPR) [Regulation (EU) 2016/679] [i]. For more information, please visit the ICO website here. For your rights under GDPR, please visit the ICO website here.

The General Data Protection Regulation (GDPR) applies in the UK as from 25 May 2018. It replaces the 1998 Data Protection Act and introduces new rules on privacy notices, as well as the processing and safeguarding of personal data.

Tablehurst & Plaw Hatch Community Farm Ltd. (The Coop) Website privacy policy

This privacy policy sets out how The Tablehurst & Plaw Hatch Community Farm Ltd. website (The Coop) uses and protects any information that you give The Coop when you use this website.

The Coop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Coop may change this policy from time to time by updating this page in order to comply with the relevant legislation. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • name

  • contact information including email address, mailing address and telephone/mobile numbers

  • demographic information such as date of birth, occupation, postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • To contact you with information on your share purchases

  • To keep you updated with activities of The Coop and the farms, including but not limited to fundraisers, workshops, festivals, tutorials, the Coop AGM, and other Coop and farm community initiatives

  • We may use the information to improve the Coop and the farms’ products and services

  • We may periodically send promotional emails about new activities, products, special offers or other information which we think you may find interesting

  • If you are a Coop Shareholder, to notify you of the annual Coop AGM date and associated information

  • From time to time, we may also use your information to contact you for fundraising and/or market research purposes. We may contact you by email, phone, text or post. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use the Squarespace platform who have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not process or store any financial information. Any financial transactions involving your credit/debit card/s are processed via Stripe, who have their own privacy and security policies in place and we cannot be held responsible for any breaches of security originating from their systems (please also see "Links to other websites" further below).

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies by changing your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • we only retain information as needed for direct communication with you for the above stated purposes. If, at any point you wish to be removed from our contact list, all you need to do is get in touch via the Contact Form.

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by using the Contact Form.

  • you can unsubscribe from any communication you receive from The Coop - an unsubscribe facility is included with any communications you receive from The Coop.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you, please get in touch using the Contact Form. Alternatively you can write to: The Secretary, Tablehurst & Plaw Hatch Community Farm Ltd., London Road, FOREST ROW RH18 5DP, UK. We aim to respond within 30 days from the date of your request.

If you believe that any information we are holding on you is incorrect or incomplete, please get in touch using the Contact Form. Alternatively you can write to: The Secretary, Tablehurst & Plaw Hatch Community Farm Ltd., London Road, FOREST ROW RH18 5DP, UK. We will correct any information found to be incorrect and let you know within 30 days from the date of your request.